Privacy & Cookies Policy
Effective date: October 27, 2026
This policy explains how JFJ Disc Repair uses personal information in connection with this website, orders, accounts, support requests, and optional product updates.
For privacy questions or requests, email jfjdiscrepairinc@gmail.com, call (800) 245-3675, or write to JFJ Disc Repair, 515 4th St., San Fernando, CA 91340.
Information We Collect
- Orders and accounts: information you provide, such as your name, email address, telephone number, billing and shipping addresses, account details, products ordered, and order history.
- Payments: order and transaction information, including payment status and transaction references supplied by the payment providers used at checkout. Payments are processed through the providers shown at checkout.
- Support and warranty requests: messages, contact details, order numbers, machine models, and other information you choose to share with us.
- Product updates: the email address and information you provide when signing up for optional updates.
- Website use: technical information such as IP address, browser and device information, pages visited, interactions, and referral information, collected through website, security, and analytics technologies where enabled.
Please do not include passwords or full payment card details in a contact-form message or email.
How We Use Information
We use information to process and deliver orders; manage accounts; provide product, return, repair, and warranty support; communicate about transactions; calculate shipping and applicable taxes; protect the website and prevent fraud; maintain business records; and meet legal obligations.
Where enabled, analytics help us understand website use and improve the shopping experience. Product-update signups are optional. To ask us to stop marketing emails, contact us at the email address above. Necessary order and support messages may continue.
Product Updates and Promotional Emails
Signing up for promotional emails is optional. You can request JFJ product news and offers through the footer signup form or by selecting the separate, unchecked promotional-email option at checkout. You can place an order without signing up.
Subscriber records are managed in this website’s database and include your email address and signup details, such as consent, signup source, and creation date. These records help us manage the updates you request and your subscription preferences.
You can unsubscribe from promotional emails using the unsubscribe link in those emails or by contacting jfjdiscrepairinc@gmail.com. Order, shipping, warranty, and support messages are separate from marketing subscriptions.
Service Providers and Other Disclosures
Information may be disclosed to providers that help operate our business, including website hosting and technical support, payment processing, shipping and delivery, tax calculation, security, analytics, and communications providers. These providers receive information relevant to their services.
Services used by this website include WooCommerce for the store, payment services offered at checkout, Google services such as Analytics and optional Google sign-in, and providers used for shipping and tax calculation. Third-party services and linked websites have their own privacy notices and practices.
Third parties, including Google when its services are used, may collect information about your activity over time and across different websites and services. Their collection and use depend on the service, your interactions, and your settings and permissions. See Google’s Privacy Policy and how Google uses information from sites that use its services.
We may also disclose information when required by law, to respond to lawful requests, to protect rights and security, or in connection with a business transaction such as a merger or sale.
Access, Correction, and Privacy Requests
If you have an account, you can review and update available account details through My Account. You can also contact us to ask about access to, correction of, or deletion of personal information.
We may need to verify your identity before responding. Requests are handled subject to applicable law and any records we need to retain for orders, warranties, taxes, fraud prevention, disputes, or other legal obligations. The rights available to you may depend on where you live and which laws apply.
Retention, Security, and International Use
We retain information as needed for the purposes described in this policy, including providing the services you request, maintaining business records, and meeting applicable legal obligations. Retention varies by record type and purpose.
We use technical and organizational measures to help protect information. No internet transmission or storage method can be guaranteed completely secure.
JFJ Disc Repair operates in California, United States. Information may be processed in the United States and in other places where our service providers operate.
Changes and Contact
We will post changes to this policy on this page and update the effective date. Where additional notice is required by applicable law, we will provide it.
For questions about this policy, privacy choices, or information you have shared with us, use our Contact page or email jfjdiscrepairinc@gmail.com. If you believe a child has provided personal information through this website, please contact us so we can review the situation.